We currently accept PayPal for all online purchases. You can also use your linked debit or credit card via PayPal’s secure platform.

Check our Payment Policy

Delivery usually takes between 28 to 42 business days after dispatch. You will receive a tracking number once your order has been shipped. For more details, please refer to our Shipping Policy

Please ensure someone is present to receive the delivery. We recommend recording a video while unboxing your chandelier. If any damage is noticed, contact us immediately for a free exchange or replacement.

Check our Shipping Policy

We accept returns and exchanges within 14 days of delivery for items in new, unused condition. Returns are free, and no restocking fees apply.

Check our Return and Refund Policy

Our warranty covers electrical component malfunctions for 12 months from delivery. Physical damage, mishandling, or improper installation are not covered. For warranty claims, simply email us with your order number, issue details, and photos/videos.

Check our Warranty Policy